Privacy Policy

Monks Media is a creative studio building brand worlds through experiential storytelling, digital and immersive experiences, partnership platforms and editorial campaigns.

For the purposes of this Privacy Policy, "Monks Media", "we", "us" and "our" refer to Monks Media and its related digital platforms, websites, communications and experiences.

For privacy-related enquiries, you may contact us at darryl@monksmedia.net.

We may collect personal information directly from you, automatically through your use of our website, or through clients, collaborators, event organisers, brand partners, service providers or other authorised sources.

This may include:

We use personal information for legitimate business, creative, operational and communication purposes, including to:

• Provide and improve our website, platforms and digital experiences.
• Respond to enquiries, requests, proposals and collaboration opportunities.
• Manage client relationships, projects, presentations and creative work.
• Provide access to private rooms, proposal pages, restricted materials and digital presentations.
• Send newsletters, editorial updates, invitations or relevant Monks Media communications where you have consented or where permitted by law.
• Create, document, present and report on events, campaigns, activations, launches and brand experiences.
• Maintain portfolio, editorial, reporting, social media and presentation materials.
• Analyse website performance, user behaviour and content engagement.
• Protect confidential material, creative concepts, intellectual property and restricted access experiences.
• Comply with legal, regulatory, contractual and administrative obligations.

If you subscribe to Monks Memo or otherwise consent to receive Monks Media updates, we may use your name, email address and related signup information to send occasional editorial updates, platform news, invitations, campaign notes and relevant communications.

You may unsubscribe at any time using the unsubscribe link in our emails, by changing your communication preferences where available, or by contacting us directly.

We will not sell your personal information to third parties.

Monks Media may provide selected clients, partners, sponsors, collaborators or invited guests with access to private digital experiences, presentation rooms, proposal pages, campaign rooms, partner documents or restricted platform materials.

Where we provide such access, we may process information such as your name, email address, organisation, role, access permissions, login or access activity, page visits, document interactions and related engagement information.

We use this information to manage access, protect confidential material, improve the private access experience, support relevant follow-up, and understand how invited users engage with proposal or presentation content.

Private Access materials may contain confidential, proprietary or commercially sensitive information. Access to such materials does not grant permission to copy, reproduce, distribute, forward, publish or use them without written consent from Monks Media or the relevant rights holder.

Monks Media may capture, receive or use photography, videography and related media from events, campaigns, activations, launches, private presentations and creative projects.

This media may be used for editorial, portfolio, reporting, promotional, social media, website, presentation, proposal, private access and archival purposes.

Where required, Monks Media relies on client, brand, event organiser, venue, photographer, participant, attendee or collaborator permissions for the capture and use of such media.

If you appear in any image or video published or used by Monks Media and would like it reviewed, corrected or removed, you may contact us at darryl@monksmedia.net. We will consider the request promptly and reasonably, taking into account the nature of the media, the context in which it is used, any contractual obligations, and applicable legal requirements.

Monks Media does not intentionally publish sensitive personal information, private personal details or images of minors without appropriate permission.

Our website may use cookies, analytics tools, performance technologies and similar tracking methods to understand how visitors use the site and to improve the user experience.

This may include information such as pages visited, time spent on the site, device type, browser type, referral sources, approximate location and interaction patterns.

In the future, Monks Media may also use analytics to understand engagement with newsletter signup sources, portfolio pages, journal articles, platform pages and private access experiences.

Where required, we will provide appropriate cookie notices, consent options or preference tools.

We do not sell your personal information.

We may share personal information only where reasonably necessary, including with:

• Service providers who help us operate our website, email systems, analytics, hosting, security, databases or creative production workflows.
• Clients, brands, venues, event organisers, collaborators or project partners where required for a campaign, event, proposal, report or agreed project.
• Professional advisers, legal advisers, accountants or insurers where required.
• Regulators, authorities or other parties where required by law.
• Successors or assigns in the event of a business restructuring, transfer or similar process.

Where we use service providers, we take reasonable steps to ensure they process personal information appropriately and only for the purposes required.

Some of our service providers, platforms or digital tools may process or store information outside South Africa.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place and that personal information is protected in a manner consistent with applicable data protection requirements.

We take reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

These steps may include access controls, restricted permissions, secure hosting, password protection, private access management, confidentiality measures and responsible handling of project materials.

No website, platform or electronic communication method is completely secure. You share information with us at your own risk, but we will take reasonable steps to protect it.

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on the nature of the information, the reason it was collected, contractual obligations, project requirements, legal obligations, reporting needs, consent records, dispute resolution or legitimate business purposes.

Newsletter information will be retained until you unsubscribe or ask us to remove it, unless we need to retain limited records for legal or compliance purposes.

Subject to applicable law, you may have the right to:

• Ask what personal information we hold about you.
• Request access to your personal information.
• Ask us to correct or update inaccurate information.
• Ask us to delete information where appropriate.
• Withdraw consent where processing is based on consent.
• Object to certain processing.
• Unsubscribe from marketing communications.
• Request review or removal of imagery in which you appear.

To exercise these rights, contact us at darryl@monksmedia.net.

We may need to verify your identity before responding to certain requests.

Monks Media does not intentionally collect personal information from children without appropriate consent.

Where children or minors appear in event, campaign or project media, Monks Media relies on appropriate permissions from clients, guardians, organisers, venues or authorised parties, depending on the context.

If you believe we have collected or published information relating to a minor without appropriate permission, please contact us.

Monks Media may receive confidential client information, proprietary concepts, campaign materials, proposals, strategic documents, creative ideas, commercial information or other restricted content.

We treat confidential information with care and use it only for the purpose for which it was shared.

Our website may link to third-party websites, social media platforms, partner pages, event pages, service providers or external resources.

We are not responsible for the privacy practices, content or security of third-party websites. You should review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our website, platforms, services, legal obligations or business practices.

The updated version will be posted on this page with a revised "Last updated" date.

For privacy questions, access requests, consent withdrawals, image review requests or other personal information enquiries, contact:

Monks Media
Email: darryl@monksmedia.net